FAQs
•What comes with my order?
Every order comes with everything needed to apply your nails!
You’ll receive:
•The listed press ons.
•Detailed instructions for application.
•Complete nail prep set: cuticle pusher, prep wipes, mini nail file, application instructions, nail glue and or a sheet of 24 glue tabs.
•How do I know my size?
PressedbyAlencia offers sizing kits which is the most accurate form of measurement and will guarantee a proper fit.
If this option isn’t preferable, below you will find instructions on how to properly measure your nail beds, this may seem like a daunting task but is actually very easy.
•You’ll need a mm ruler or tape measure.
•Measure from the widest part of your natural nail (do so for each finger).
•If you’re in between a number round up to the next number.
•Please send your measurements in mm and I will do conversions, failure to do so will get your order cancelled.
•I ordered the wrong size, now what?
Unfortunately I am unable to provide returns or exchanges on sets that do not fit due to incorrect sizing. To safeguard against this issue there is an option to purchase a sizing kit and instructions on how to properly measure your nail beds.
Also, because everything is handmade, requiring the use of expensive acrylics and other materials refunding would be impossible. Though, I will try to work with you and rectify the situation. ALL SALES ARE FINAL!!
•What are “Ready to ship” nails?
”Ready to ship” listings are premade nails that will be shipped within 3 business days. The nails are presized and cannot be altered/modified. Please do not order a “ready to ship” set and ask for it to be altered or your order will be cancelled.
Unfortunately at this time I’m not able to replicate any of my “ready to ship” sets. Luckily there are other listings in the “made to order” section that can be modified.
•Are my nails reusable?
Yes, they are. Since each set is created using acrylic, your nails are reusable with proper care and removal. Nail tabs ensure repeated wear but if you prefer to use glue (which I highly suggest), soaking your nails in warm water with a few drops of oil and dish soap will help with removal.
•How do I remove my pressons?
Removing press-on nails is very easy and just requires warm water, oil and soap or warm salt water.
Fill a bowl or cup with warm water and soap or salt water and soak your hands in the water for 5-10 minutes. Adding a couple drops of cuticle oil can speed the process along.
Your nails should begin to loosen from your natural nail and easily pop right off with the help of your cuticle pusher.
•Do you accept exchanges or offer refunds?
Due to sanitary reasons and the handmade nature of our products, I DO NOT ACCEPT RETURNS! ALL SALES ARE FINAL (except in the case of products delivered in defective or damaged state). This rarely happens, but if so, please contact me via messages or using pressedbyalencia@gmail.com. I will require you to send photo and video evidence and it is up to my discretion whether a damaged order warrants a return. ALL SALES ARE FINAL!!
•How long is shipping and processing?
Processing time includes the allotted time needed to prepare a set before shipping.
•My shop is divided into two sections: Ready to ship (nails that are premade) and Made to order (requires
time to create).
•All “Ready to Ship” items will ship between 1-3 business days unless otherwise listed.
•All “Made to Order” items requires 14-21 business days to create and will be shipped upon completion.
•All “Custom Orders/Requests” requires 14-30 business days to create, unless otherwise stated.
•Shipping time is not included in the processing time and only begins once your order has been shipped.
•Shipping time varies by location and is estimated by USPS, therefore I cannot guarantee your delivery date.
•Do you offer expedited shipping?
Yes, I do. Expedited shipping is available at an additional cost. Please contact me before purchase, to verify if the listed set is eligible for expedited shipping or your order will be cancelled.
•Does my order come with a tracking number?
All orders are shipped using tracking.
•What are normal shipping times?
USPS First Class Mail: 3-5 business days
USPS Priority Mail: 1-3 business days
USPS Priority Express : 1 business day
•Do you ship internationally?
At this time I DO NOT SHIP INTERNATIONALLY!!
•What happens if my order is marked delivered, but wasn’t delivered?
Once your package has been handed over to the shipping carrier, I (PressedbyAlencia) assume no responsibility for lost or missing packages and am not required to issue refunds or replacements on these orders.